Ordering FAQs

Ordering FAQs

  1. Are All Products In The Catalog Found On The Website?
  2. Can I Order Products From Your Website Or Catalog Over The Phone?
  3. Can I Fax Or Mail In My Order?
  4. Do You Accept Payment Plans?
  5. How Do I Request A FREE Copy Of Your Catalog?
  6. How Do I Get Discount Offers Via Email?
  7. Promo Code Disclaimer
  8. MAP Disclaimer

Are All Products In The Catalog Found On The Website?

Yes. If you would like to use your catalog as a reference when placing your order, order by item number to quickly add items to your shopping cart without having to browse the site for them.

There is a larger selection of products on the website than there is in the printed catalog. The website features our full line of products year-round.

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Can I Order Products From Your Website Or Catalog Over The Phone?

Of course! Just call, 24 hours a day:

Residential Pools: 1-800-288-7946

Commercial Pools: 1-800-765-7946

Spas: 1-800-288-7946

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Can I Fax Or Mail In My Order?

We do not accept fax or mail in orders.

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Do You Accept Payment Plans?

In The Swim's financing is now available! Make your payments with Affirm. When you buy with Affirm, you always know exactly what you'll owe and when you'll be done paying. You'll never pay a hidden fee - or any fee for that matter. Click Here for more information.

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How Do I Request A FREE Copy Of Your Catalog?

To receive a FREE catalog Click Here to provided your mailing information.

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How Do I Get Discount Offers Via Email?

If you are not already receiving email specials from In The Swim, sign up using the email sign up in our footer! You will receive special discounts and offers exclusively for our internet customers.

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Promo Code Disclaimer

Site offers cannot be used in conjunction with any other offer and are not available on all products and are subject to restrictions and limitations. Prices and discounts are exclusive of applicable shipping charges and taxes. Offer not valid on previous orders. All prices on this web site are subject to change without notice. Discount does not apply on Inground Pool Kits. Discounts cannot be applied toward the purchase of select products.

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MAP Disclaimer

Discounts cannot be applied toward the purchase of select products by Api Pure Water For Life, Aqua Creek Products, L.L.C., Aqua Products, Aquacal Autopilot, Inc, Balboa Direct, Bio Lab, Inc., Envy Pool Products Llc, Fafco Inc., Franklin Electric, Great America Merchandise Ev, Hayward Industries, Inc, Intermatic Inc, J Plus Products Inc, King Technologies, Main-Access, Maytronics Us, Inc., Mcgrayal Company Inc, Mikise Llc, Pentair, Pentair Water Pool And Spa, Pleatco, Pleatco Elec And Filter, Polaris, Saftron Pool Rails & Railings, Sigura - Innovative Water Care, Sondpex Corporation, Speck Pumps, Speedo International Ltd, Tenjam Associates, Llc, Tk Products, Inc., Watt's, and Zodiac.

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